top of page

Privacy Policy

Privacy Policy of CO Counseling Group, LLC

Data Collection and Utilization

  1. Tracking Cookies Data: Our website employs cookies and other tracking mechanisms to monitor user activity, aiding us in understanding and catering to user preferences. Third-party sites may use these stored data to track device activity across various platforms. Users can opt not to accept cookies or additional tracking devices, though this may affect site navigation.

  2. Usage Data: IP addresses, browser types, visited site pages (including timestamps), and additional usage identifiers help us comprehend site access patterns and monitor network activity for potential anomalies or illicit actions.

  3. Account and Service Registration Data: Collecting user information, including names, email addresses, telephone numbers, and, on occasion, credit card details, enables us to provide therapeutic services and may be used for communication purposes, such as newsletters or promotions, unless users opt-out.

  4. Service and Support Data: Information related to customer support engagements, website chat interactions, and contact requests assists us in addressing user queries and concerns.

  5. Health Data: Therapists may require access to user health data to provide mental health services. For a detailed health information collection and processing breakdown, refer to our Notice of Privacy Practices below.

Disclosure to Third Parties

We may disclose user information in compliance with legal requirements or legal processes such as subpoenas or court orders.

  1. Service Providers: Our website is hosted on the platform Wix.com, utilizing their data storage and general applications. Payment gateways adhere to PCI-DSS standards for secure handling of credit card information.

  2. Links to Third-Party Websites and Platforms: We may include links to third-party sites for user convenience. Users are encouraged to review the privacy policies of these third-party sites, as we do not monitor or control them.

  3. Non-Listed Disclosures: Additional parties requiring information not covered in this policy will require user permission before sharing information.

Notice of Privacy Practices

   1. The following uses do NOT require user authorization, except where mandated by law:

  • Treatment, payment, or healthcare operations.

  • Disclosures to address abuse, neglect, or domestic violence.

  • Health oversight activities, judicial or administrative proceedings, law enforcement, or national security purposes.

  • Research with appropriate safeguards.

  • Situations to prevent harm or for workers' compensation purposes.

  • Appointment reminders and health-related benefits and services.

    2. Prior written authorization is required for uses or disclosures beyond those specified in part 1., including     

        psychotherapy notes.

User Rights Regarding PHI

    1. Users have various rights concerning their Protected Health Information (PHI), including:

  • Requesting limits on the use and disclosure of PHI.

  • Choosing communication preferences for PHI.

  • Accessing and obtaining copies of PHI is subject to certain limitations.

  • Obtaining a list of instances of PHI disclosure.

  • Requesting amendments to PHI.

  • Revoking authorization for PHI release.

  • Being notified of breaches of unsecured PHI.

Complaints Regarding Privacy Practices

    Users can file complaints about privacy rights violations or disagreements with decisions about PHI access. There

    will be no penalty or retaliation for filing a complaint.

Changes to this Notice

    We reserve the right to modify this Notice, with changes being effective for existing and future PHI. The effective

    date of this Notice is October 8, 2021.

For the most recent version of this Notice, visit https://www.cocounselinggroup.com/

bottom of page